Returns and refunds

Spectrum strives to deliver your online order in the fastest possible time. We do understand that there may be some instances where you may want to return items.

Items may be returned within 14 days of product receipt, at your expense so that the items may be assessed. The returns address is 1/2 Arunga Drive, Beresfield 2322

Before processing a return, please fill out all the empty fields below regarding your return so we can assist you with the most efficient method to process your return.
efficient method to process your return.

Offer excludes postage and handling on change of mind goods.
-Faulty Products(give details)
-Product not as ordered(provide details)
-Dissatisfied with product
-Other(give details)

To return an item, the product MUST be in original condition with all labels attached and in correct original condition packaging and returned within 14 days of purchase.

The original postage charge cannot be refunded, unless your order contains incorrect or damaged products.

Refunds will be paid back onto the purchaser & original credit card or their PayPal Account.

    Order Information

    Product Information & Reason for Return

    Faulty ProductProduct not as orderedDissatisfied with productOther